FAQ

What is T-Shirt Magazine?

Founded in March 2008, T-Shirt Magazine is the premier online destination for everything surrounding the t-shirt culture. T-Shirt Magazine features indie t-shirt labels and some of the top labels in the industry. Our features cover an assortment of niches, including streetwear, graphic design, pop culture, and more. Simply put, T-Shirt Magazine is THE spot for t-shirt junkies everywhere and serves as a source for collectors and creators.

How much will I be charged for shipping?

For our eBooks/digital products, there are no shipping charges. Digital products such as eBooks are delivered to your e-mail address electronically.

For our physical products, such as hardcover or paperback books, the shipping charges are as follows:

- U.S. Customers: $10
- International Customers: $15

How long will it take for me to receive my book?

EBooks and Digital Products

If you ordered an eBook or digital product, you will receive an e-mail containing the downloadable file of your book instantly upon completing your purchase. Once the money is received by us, you should be sent and e-mail right away with the files. In some cases, it may take up to 10 minutes to receive the e-mail containing your digital files.

If you don't receive an e-mail with your downloadable files within that time period, please check your bulk/junk mail folder. Also, check the e-mail address that is associated with your Paypal account. If you still didn't receive the downloadable files, please e-mail us at sales@t-shirtmagazine.com, and we'll resend the downloadable files to you.

Non-Digital Products (Hardcover book, Paperback book, etc.)

If you ordered a non-digital products, such as a hardcover book, it will take 1-2 weeks to receive your order. For orders placed outside of the U.S., it will take 2-4 weeks to receive your order. Once your order is processed for shipping, you will be notified and receive a tracking number to check the shipment status.

What terms of payment do you accept?

We accept Visa, MasterCard, Discover credit/debit cards via PayPal. You don’t need to have a PayPal account to order.

How secure is your shop?

This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

What is your return policy?

Paperback or hardcover books can be returned up to 7 days after delivery. Upon returning the book, you will receive a refund on the purchase price. The book must be in great condition, or the same condition you received it as. Damaged books will be unaccepted for refund.

EBooks are not eligible for return or refund under any circumstances as stated in your shopping cart, during the checkout process, and other areas of our website. We apologize if this causes any inconvenience. 

If your eBook does not work for any reason, please contact us at sales@t-shirtmagazine.com with your order number and we will re-send your copy.